The Little Guy - espresso maker

Our on-line store is open 24/7 and we ship Monday through Friday, excluding some holidays. Orders received for products without shipping restrictions on its product page will ship the same business day when received before 12:00 p.m. PST. Orders in high demand will have an estimated production time listed on its product page and will ship according to the date listed.

How do I track my order?

Once your order has shipped you will receive an email that will contain a link to track your order. 

How long will it take to get my order ? These are typical times not guaranteed delivery times.

Please refer couriers website for additional terms and conditions.

Australia:

• Metro Melbourne & Sydney 2-7 business days
• Metro Canberra & Brisbane 2-7 business days
• Metro Adelaide 2-7 business days
• Metro Hobart 3-8 business days
• Metro Perth, Darwin 3-10 business days
• Regional VIC, ACT, NSW & QLD 2-9 business days, longer for remote areas
• Regional SA 2-9 business days, longer for remote areas
• Regional TAS 3-10 business days, longer for remote areas
• Regional WA & NT 6-14 business days, longer for remote areas

How much does shipping cost?

• Orders below $99 will be charged at normal shipping rates calculated at checkout. 
• Orders that include approved 36P coffee/coffee capsules and are over $99 will receive free standard shipping in Australia. Please note: not all coffee products qualify for free shipping. Free shipping will be calculated automatically for approved products at check out.
• Non-coffee orders (equipment and accessories) will be charged at normal shipping rates calculated at checkout. 
• Mixed orders of non-coffee products and 36P coffee will attract shipping charges for the non-coffee products at normal shipping rates. 
• All orders are shipped via the Australia Post or Couriers Please delivery networks. Orders that qualify for free shipping - the shipping carrier used will be at the discretion of 36P.

Change of mind after shipment and before final delivery

Once an item has shipped from our premises, it is not possible to alter or cancel the order. Please refer our return policy if you would like to return an item after you have received it.

Incorrect Shipping Address

• If you give us an incorrect address, there may be an additional charge from the courier service to change/redeliver to the correct address.
• If you have given us an ATL (authority to leave) AND you have given us an incorrect address, NO REFUND will be available if the parcel is not received or is lost by the courier service.

Refer Carrier websites for more details.

• www.auspost.com.au/business/shipping/domestic-shipping/delivery-speeds-and-coverage
• https://www.couriersplease.com.au/about/terms-conditions/domestic-service-terms-conditions

Do you ship internationally?

• Sorry, not at this stage.

WHO WE ARE!

36th Parallel Coffee Roastery is a coffee company based out of Melbourne Australia.

The entrepreneurs that started this company have spent over 10 years in the Specialty Coffee Industry in Australia and know coffee inside out.

COMMITMENT TO FRESHNESS AND QUALITY

By implementing stringent quality assurance processes in our facility we produce freshly roasted coffee and a Nespresso®* compatible capsule range that deliver our unique 36P speciality coffee fresh to you every week.

ABOUT OUR COFFEE

36th Parallel artisan coffee is roasted weekly in Melbourne utilising our exclusive roasting profiles which deliver that undeniable 36P taste.

We only use the highest quality coffees that have unique characteristics determined by varietal, terroir, and climate.

Complementing the high grade green beans, our coffees are closely monitored during the roasting process to ensure the highest standard of quality and flavour come through in the final roasted bean.

We drive to roast at 14 minutes and 23 seconds because we believe this is the optimum time to perfectly develop the coffee beans. Our unique roasting S curves develop the flavour of our coffee throughout the entire roast.

Located on the Earth's 36th Parallel South the center of specialty coffee, if you are looking for specialty and exclusive coffee's then check out our online store.

HOW ARE OUR CAPSULES MADE ?

GREEN BEAN SELECTION: Our fresh-roasted coffees are specialty-graded, fairly traded, traceable to the farm/co-op level, and eco-friendly. We only use the highest quality green coffees that have unique characteristics determined by varietal, terroir, and climate.

ROASTED THE 36P WAY: Complementing the great green beans, our coffees are closely monitored during the roasting process to ensure the highest standard of quality and flavour come through in the final roasted bean.

GROUND AND PACKED AT THE 36P ROASTERY: We roast all our coffee at the same facility where our Nespresso® compatible capsules are produced.

CORPORATE SOCIAL RESPONSIBILITY

We care deeply about the planet and creating a business that gives back to nature. That’s why we’re thrilled to share that we’re partnering with One Tree Planted/@onetreeplanted to plant a tree for every pack of 36P coffee sold online.

Trees clean our air and water, create habitats for biodiversity, contribute to our health and wellbeing, and create jobs for social impact.

We’re honoured to have reforestation through One Tree Planted as an integral part of our business model.