About our Coffee?

ABOUT OUR 36P COFFEE
36th Parallel Coffee Roasters is a specialty coffee roaster and is located in Melbourne, Australia. Our fresh-roasted coffees are specialty-graded, fairly traded, traceable to the farm/co-op level, and eco-friendly.
What kind of coffee do we use ?
We only use 100% ARABICA Coffee. Our fresh-roasted coffees are specialty-graded, fairly traded, traceable to the farm/co-op level, and eco-friendly. We only use the highest quality green coffees that have unique characteristics determined by varietal, terroir, and climate.
How often do you roast and pack ?
All our coffee and capsules are roasted and packed fresh every week.
Is the coffee KOSHER ?
Yes, we have been certified by Kosher Australia.
Where are you located ?
We are located in Melbourne Australia.
What cafes can i drink 36P at ?

Click here to see the 36P family.

About 36P DECAF

ABOUT OUR 36P DECAF COFFEE
Our 36P DECAF is decaffeinated using natural Mountain Water without the use of any harsh chemicals to preserve the outstanding flavour of the beans.
How much Caffeine is in your decaffeinated coffee ?
Our DECAF coffee is 99.9% caffeine-free.

Our Single Origin and Specialty Coffee

What grade of coffee do we use ?
Our specialty (single) coffees are roasted from the highest-quality green coffee beans to their greatest flavor potential. All our specialty coffees are free of defects and have a distinctive character in the cup, with a score of 80 or above when graded according to SCAA Standards.
Why are singles roasted so lightly ?

We use this roast profile for our specialty single origins. 


By lightly roasting the coffee we maintain the characteristics of the bean as defined by the varietal, terroir, and climate. 


We slowly develop the bean and bring it to a gentle drop just after “first crack”. 


This allows us to maximise the natural flavours of these high-quality beans. 


The perfect roast profile for quality single origins.

Our Nespresso® compatible coffee capsules

Where are your capsules made ?
at 36P we want to make sure that we deliver you the freshest coffee at the best quality. That is why we roast all our own coffee and pack them into our capsules at our roastery. Everything is done in house.
Are our 36P Capsules compatible with my Nespresso®* machine ?

Our coffee capsules have been specifically designed for use with the Nespresso® system so it will not damage your machine.


The capsules are made of a flexible yielding material which won't melt in your machine during the extraction process.


Compatible machines include:

  • Wacaco Minipresso and Nanopresso
  • NS Nespresso
  • Nespresso Inissia
  • Nespresso Pixie
  • Nespresso U Solo and U Milk
  • Nespresso Prodigio
  • Nespresso Essenza and Mini
  • Nespresso Citiz and Citiz&Milk
  • Nespresso Lattissima Touch
  • Nespresso Lattissima, Lattissima One and Lattissima Pro
  • Nespresso Expert&Milk
  • Nespresso Creatista and Creatista Plus
What happens if the 36P Nespresso®* capsules do not work in my machine?
Our pods have been tested on all Nespresso® compatible machines and we are 100% confident that they will also work in yours. If you experience any issues at all, we recommend to stop using the pods and reach out to us at sales@36parallel.com.au and our customer service team will be in touch to help you out.
Is maintaining my machine important?
Please descale your machine at least once a month.
What is the caffeine content of a capsule?
Depending on the coffee varieties a 36P capsule will contain between 60 and 90 mg caffeine. The caffeine concentration depends partly on the amount of coffee used to prepare the coffee, and the variety of green coffee used in the capsule.
How long do our 36P Nespresso®* capsules take to extract?
36P Nespresso®* compatible capsules are designed to take up to 10 to 15 seconds for optimal extraction.
How much coffee is in each pod?
36P Nespresso®* compatible capsules coffee pods contain approximately 5.5 grams of fresh coffee in each pod.
How long can I store my 36P coffee pods?
Our coffee pods have a shelf life of 18 months. We roast and pack withing a few days and the capsules we use are airtight and packaged with nitrogen flushing to keep the capsuels fresh.
I like my coffee strong, can I get a strong coffee from a pod?

A coffee that you purchase in a cafe will most likely contain around 12g of coffee per shot. 


If you like your coffee strong or like to drink it out of a large mug, we recommend using two pods.

Are your Nespresso® compatible coffee capsules biodegradable or compostable?

Are your pods biodegradable or compostable?

Yes! Our coffee pods are made from plant-based materials which are fully biodegradable and compostable! 


Through the use of our biodegradable seal paper, the 36P biocapsule is completely free from aluminium! 


This ensures that the biocapsules require no further outer packaging.

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Can I put the pods in my home compost?

Composting takes time and geat so it is possible to dispose of our pods in your home compost however the time it will take the pods to breakdown will vary depending on the conditions of your compost. 


In commercial composting, our pods will breakdown in around 90 days. 


FOGO - We recommend also checking with your local council to see if they will accept the pods along with food scraps in your green waste bin.

Coffee Subscriptions and regular automatic deliveries

When will my first order ship?
All orders placed after 10 AM AEST are shipped next business day so your first subscription order will ship pretty much straight away!
When will my future orders be shipped?
Future orders will be shipped weekly/monthly or whatever frequency you selected on the same date of your original purchase.
Can I change the blend after I've signed up?
YES - Just log into your account and update your subscription preferences.
How do I skip/cancel a subscription?
Just log in to your account and in a few clicks your subscription can be paused, date changed or cancelled.

SHIPPING

How do I track my order?
Once your order has shipped you will receive an email that will contain a link to track your order.
How long will it take to get my order?

Australia:

  • Metro Melbourne & Sydney 2-5 business days
  • Metro Canberra & Brisbane 2-5 business days
  • Metro Adelaide 2-5 business days
  • Metro Hobart 3-6 business days
  • Metro Perth, Darwin 3-8 business days
  • Regional VIC, ACT, NSW & QLD 2-7 business days, longer for remote areas
  • Regional SA 2-7 business days, longer for remote areas
  • Regional TAS 3-8 business days, longer for remote areas
  • Regional WA & NT 6-12 business days, longer for remote areas
Do you ship internationally ?
Sorry not at this stage.
My delivery is damaged, what do I do?

We are sorry to hear that, we'll fix it as soon as we can!


If the package has visible damage to the outer packaging, this must be claimed with the postal office immediately upon pickup or contact 36P within 24 hours after you have picked up your order.


If the package has hidden damage or if any product inside is damaged, you must contact 36P within 7 days of your order being removed.


Save the damaged capsules/goods and all original packaging until the claim is completed.


How to handle a claim step by step:


To make it as easy and fast as possible for you, include the following information when sending your complaint:


  1. Take photos of the damage so we easily can see what has happened, attach them in your mail to us.
  2. If the content is damaged, we need to know how much and what products are defective.
  3. We will contact the supplier and continue the case. At the same time, we will ensure that you receive the goods you ordered as quickly as possible, in perfect condition.

ONE FOR ONE PROGRAM - PLANTING TREES

How many trees do we plant ?
One tree is planted for every order of coffee capsules we sell.
Who Is One Tree Planted ?
We are very proud to announce that we’ve partnered with One Tree Planted/@onetreeplanted! to help RESTORE WILDLIFE HABITAT in Australia. One tree is planted for every pack of coffee sold online.